About Us
 Our
Beginnings
Heartland America® opened its doors back in 1985 with a
mission of providing quality goods at affordable prices.
As the years have passed, our catalogs have gotten bigger
and our customers have repeatedly made us a success. Our
list of valued customers is now over 4 million and grows
every day. Even though our size has grown, our commitment
to our customers has remained.
World-Class Online Service
We have become a world-class Catalog and Internet company
providing quality products at value prices. We are proud
of the large selection and low prices that have made us
famous. Our online showroom not only offers thousands
of items to choose from, but also provides a quick and
easy way for our customers to shop.
We're Merchandising Experts
The Internet is filled with companies who offer deals
too good to resist. Rest assured, at Heartland America®
we are merchants who know how to locate great products
and offers from around the world. With over 16 years of
experience, we have the experience necessary to provide
brand names to our customers. We are constantly searching
for the newest electronics, highest quality appliances,
and comfortable apparel so our customers can be assured
of the best selection possible.
A Name You Can Trust
Our size and strategic alliances with famous brand manufacturers
help us secure the best deals on the products you want.
No Middlemen
 Only
the best names and the best products here! Get your order
in a hurry! Heartland America's® sophisticated order processing
system and on-site warehouse mean you'll receive exactly
what you've ordered - fast! With over 70,000 square feet
in our warehouse, the chances are that what you order
is in stock. We ship over 250,000 packages per year, demonstrating
experience that few Internet companies can match.
Guaranteed Satisfaction
At Heartland America®, our customer's satisfaction is very
important to us. If you are not completely satisfied with
an item you've purchased from Heartland America®, you may
return it within 30 days* for a full merchandise refund.
After 30 days, items may be returned for a merchandise credit (up to 90 days). Some restrictions may apply. Our customer service representatives are always on duty.
For information on Return Authorization, click
here or call 1-800-478-8365.
Order with Complete Confidence
Worried about that on-line order you just placed? Ordering
is always 100% safe and secure at heartlandamerica.com.
Our Internet store is connected directly to our catalog
group, providing an experienced team and speedy response
to your order. Our fast turnaround and on-site warehouse
means that you will have your order as soon as possible.
Still concerned? Give our Service Representatives a call
at 1-800-229-2901 and they will be more than happy to
provide the information you need to feel at ease. Need
it yesterday? Call to place your order at 1-800-229-2901
to place a rush order. Heartland America® will be glad
to ship your order via air freight. Please allow 3 days
for delivery.
Substitutions and Availability
We reserve the right to substitute merchandise of equal
or better quality if the merchandise requested has been
sold out. Heartland America® shall not be responsible for
advertising errors that fall beyond our control.
*Because technological changes occur so rapidly, computer
and computer related products like scanners, printers
and accessories carry a 7-Day Satisfaction Guarantee.
No returns will be accepted for computers or computer
related products after 7 days.
 Best Price Promise
When you buy from Heartland America® , you can be sure you're getting the best price! We promise that you won't find a better price on any of our exciting products, whether you buy from our on-line store, or through our catalog. And, if you do happen to see a better price, and it meets the requirements listed below, then we'll refund the difference to you in a Heartland America® merchandise credit! Here's how it works... |
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