Outage Information

Phone Systems Have Been Restored - Jan. 31, 2024

We want to inform you that, on January 30, 2024, our phone system experienced an unexpected outage that affected our services. We understand the inconvenience this may have caused, and we sincerely apologize for any disruption to your experience.

Our technical team worked diligently to identify and resolve the issue promptly. We are pleased to announce that our services have been restored.

We understand the importance of our services to you, and we deeply regret any frustration or inconvenience this outage may have caused. Our team is conducting a thorough review of the incident to prevent such occurrences in the future. We appreciate your patience and understanding during this time.

If you continue to experience any issues or have any concerns, please don't hesitate to reach out to our support team at [email protected] or call us @ 800-229-2901. We are here to assist you and ensure that your experience is as smooth as possible.

Once again, we apologize for any inconvenience caused by this outage. We value your trust and appreciate your understanding as we continue to work towards providing you with a reliable and seamless experience. If you were affected by this outage, please use coupon code OUTAGE for $10 off your order of $75 or more at checkout, as a token of sincerest appreciation for your business and understanding during this outage. (Coupon discount only applies to online orders)

Our customer support team is available to take your order or answer any questions you may have. Please give them a call @ 800-229-2901. May experience slight delays, as our team works to catch up from this outage.

Thank you for your patience.
Heartland America Customer Support team


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